Terms of use

Our Company respects the protection of the personal data of its Website users.
Our Company does not collect personal data, unless you provide it to us voluntarily. When placing an order through our Website, it is necessary for the user to provide some personal data that will then allow our Company to process the order in question. Any collection and processing of personal data will be carried out in a legitimate and legal manner, based on the requirements of Law 2472/1997 on "Protection of Individuals from the Processing of Personal Data", the decisions and regulations of the Personal Data Protection Authority.
The Company responsibly declares that any collection and processing of personal data will be carried out exclusively for purposes directly related to the service of product orders made through our Website and will not extend beyond what is necessary for this purpose.
The Company declares that it will not transmit or share personal data with third parties, unless this is required by the Law or the competent authorities.

The Data Management Representative of Smarter Shop customers, users & members of this website www.smarter-shop.com is Prodromos Efthynopoulos

Users & members of the website www.smarter-shop.com are given access to the presentation of our products and services for placing orders and promoting them.

The user or member is responsible for accessing www.smarter-shop.com services

The ordinary user is not obliged to fill in the form and the fields of the membership registration form of the website www.alphaclimagr.gr in order to navigate the website and see its content. However, in order for the user to enjoy the possibilities of member users, such as the possibility of online ordering, participation in competitions, access to newsletters, information and promotion of our products and services, the user must register on services of the website www.smarter-shop.com

For your security, we note that we keep a file of your personal data of a non-sensitive nature in accordance with the law, such as e.g. name, full address with zip code, contact information (phone numbers, e-mail), etc. If it is an order that will be delivered to a workplace, we enter additional information, such as e.g. company name, VAT number, profession, VAT number, full address with postal code, contact details (phone, fax) etc.

Law 2472/1997, as amended by Law 3471/2006, stipulates that in order to keep a file, which includes personal data, the express consent of the subject is required. For this reason, if you do not agree with the registration of your above data for the purposes mentioned on this website, please refrain from using it and limit yourself to using it as a simple user. In any case, the further use by you of this website for the submission of an electronic order or for your participation in contests, raffles, or other events is equivalent to your express consent to the entry of your above data in the maintained file and express and unreserved acceptance on your part of the terms of use and the content of this website. We guarantee that no data of ordinary users and visitors of our page is automatically collected.

Make sure that you agree with the following terms and conditions, because the further use of the application and the completion of your order implies their explicit and unconditional acceptance on your part.

Express acceptance and specific consent of the user of our page with the following terms:

We reserve the right to unilaterally amend or renew the terms herein. Any changes to our policy regarding the protection of your personal data in accordance with the law or the terms of use, will be recorded on our site. Please monitor these changes on and before each use of our site's applications by you. The service information provided on the website is accurate without prejudice to any technical or typographical errors that cannot be foreseen or have arisen unintentionally or from interruptions in the operation of the application or due to force majeure. Under no circumstances can we guarantee the uninterrupted and error-free operation of the website. We are not responsible towards customers/users for damages that may arise from the interruption of access to the application for technical reasons or from problems and difficulties, which may affect or prevent or suspend its operation and the submission or execution of electronic orders. We reserve the right to deliver orders in cases of force majeure. Product photos are indicative and do not accurately represent the final product. In case of any unavailability or shortage of some products, you will be called by a Smarter Shop representative to modify your order. You cannot correct or cancel your order online. You should contact the relevant cancellations, corrections department on 6934031323 Online prices are final prices including VAT after all discounts and do not apply to telephone orders.

- Intellectual property rights

Some images, logos, graphics, photos, texts, etc. are our intellectual property and are protected according to the relevant provisions of Greek law and international conventions. Some of the products mentioned on the online pages of this website and bearing the marks of the corresponding partner companies or entities are their own intellectual and industrial property and therefore these entities bear the relevant responsibility.

Any copying, analog & digital recording and mechanical reproduction, downloading, processing, resale, creation of work output or misleading the public about the real owner and provider of the content of the website is prohibited.

- Security

Respecting the privacy of your personal data, we have taken measures to ensure and protect it. The servers on which your transaction details and your personal data are stored are kept in secure facilities. The application is governed by security measures, both for the transfer of data and for the protection against loss, misuse or alteration thereof. Only persons authorized by us have access to your transaction information, using secret codes and only when necessary, e.g. to process your orders or other requests. Keeping your transactions confidential is taken for granted. The details of your personal data and your transactions are not disclosed to third parties, unless we have a specific authorization from you, or it is required by provisions of the law, a court order or a decision of another public authority.

- Privacy

When filling out the relevant form and submitting it in order to complete the order of the products you have chosen, you are asked for personal data (e.g. name, full address with zip code, contact details (phone numbers, e-mail) , etc. You provide us with these details voluntarily as part of your registration, which you do having already taken note of and unconditionally accepted the content of this website and its terms of use and with your express consent that these details are allowed to be in the future , whenever the need arises at our discretion and until you notify us that you expressly revoke your above consent, object of personal data processing in accordance with Law 2472/1997 as amended by Law 3471/2006.

- Terms of Order

The following applies to orders placed through our website: Users of the page residing in areas within Greece have the right to submit an order. No confirmation from the relevant department of the Call Center is required.

When you submit your order, a message appears that "Your order has been successfully placed. You will receive a confirmation email shortly." As long as you receive the confirmation email, your order is already under review. Change or cancellation after the order has been sent is not accepted electronically. You should contact the relevant cancellations / corrections department on 6934031323 You cannot pay by cheque. The offers may change depending on the current promotions that we apply.

The goods travel at the responsibility of the respective buyer.